Hooked it up to HP 6300 desktop PC usb 3.0 when instructed by the software install. The cam's lights came on for a couple of seconds during the software detection and then never again...software said incompatible cam and was instructed to try other logitech install files. Even the UVC install wouldn't make the cam work. All I can think is a faulty circuitboard in the cam. Spent at least 20 hours research and reading forums, uninstalls and re-installs, cleaning out drivers, contacting Logitech only to receive a generic responses;
Thank you for contacting Logitech. The details of your case are shown below. You can update your case anytime on the web by logging into the Logitech Customer Support site at support.logitech.com or by replying to this email.
Name: XXXXXX XXXXXXX
Case: 03911734
Subject: Logitech Support: HD Pro Webcam C910
Description: Product serial number: LZ202SY Operating System / Device Platform: Win 10 pro For future reference your case reference number is 00647207. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to "solved". A survey will be sent to you to gather your feedback. To contact us by phone or obtain additional information (FAQ's, Forum, Manuals, etc.) please visit support.logitech.com Best regards, Kenneth V. Logitech Customer Care Device "
The Logitech HD Pro C910 cam would never install, never get recognized. I must have tried a million things, non-worked. Logitech support site keeps having problems with accepting my login request. See images. If Logitech were to contact me and make things right I'd gladly update this rating. Frustrated with all the time I've spent with no results. Now I'm seeing a ton of used C910 being sold which makes me question my purchase.
G
guiju
★★★★★
Great Wecam, Poor software support on Mac
In short: It's a great camera but poor software support for Mac.
Huge step up from the webcam of my macbook pro, but I couldn't find a software that does all I need: Maximum resolution with some controls over the image such as contrast, brightness, etc...
Overall still very impressed with the image quality for the price
E
Evan
★★★★★
Amazing webcam
Installation is very easy and smooth, Windows 7 automatically recognizes it very quickly once webcam plugs into USB. The attaching video is recorded in 1080P with C910 bundle Logitech Webcam Software. Video is definitely sharp and clear in high resolution 1920X1080P, auto focus is sensitive also. Never regret it after you buy it.
Zachary
★★★★★
Excellent Webcam
There are a lot of comprehensive reviews for this item already, so I'm not going to bore you, only point out a few things from my perspective. First, the mics are really sensitive, so don't use this around a fan. Second, when it's streaming video, it's demanding on your computer, so I hope you have a newer one if you're planning on getting smooth 720p quality. Third, it doesn't seem to focus very well at distance, but up-close, images are crisp. It was a good purchase and sometimes the price has been ridiculously low on this item.
Geoffrey Straubinger
★★★★★
Great cam, but a little on the expensive side - Logitech 1080p Webcam Pro C910
This camera has great video quality as well as good stereo sound. While the hardware is great the software leaves much to be desired. If you ditch the included software and go with 3rd party applications you have a very nice setup.
O
OnlyHonest
★★★★★
Perfect!!!!!!!!
I bought this webcam to make videos.. I would like to make video of me cooking, etc.. but I need to buy a laptop which I will soon! 1080P HD.. nice.
I got it for $65.. I saved $30! It was on special. I have a high gaming computer.. i7 860 @ 4.2ghz, Evga 570GTX, 4GB RAM, windows 7.. I loveee my PC.
RLC
★★★★★
Amazing Camera, Crap Software
B
bloodknot101
★★★★★
Not Impressed
My installation was not easy because Windows XP would not recognize the camera. After exchanging many emails on the Logitech web forum I was able to resolve the issues thanks to a guru in the forum KachiWachi. I created a slide-show type video to help others who encounter the same problems that I had. I am not overly impressed with the performance of the camera. I bought it based on reviews especially from guitar players that post videos in youtube - hoping the stereo audio quality would work for my own guitar videos. I find video resolution less than crystal clear and also do not find the audio recording anything especially better than what I have been using. Its ok and good but not quite equal to the hype.
Steven A Gerot
★★★★★
My 3rd Webcam, 1st one I actually used
Got my cam today and had it installed in seconds. Not sure what happened but it went online and downloaded all the software on its own. I must have got in a hurry and clicked on something with out looking close enough. I was a little worried about that but I went ahead and let it work. I only had to uninstall a couple unwanted programs. It is really straight forward to use. I tried it over the monitor and sitting under the monitor and is plenty stable both places but when sitting it could stand to be secured in case it gets bumped. I replaced a Creative labs Live-Voice-Cam and this one it light years ahead. In the short video the room is very dark. Only complaint I have is its hard to clean the lens with out streaking.
I have had very good luck with Logitech hardware before and that was a big part of this decision. A decision I am very glad I made
Mr. Miami Cuddles
★★★★★
Extra Features with the Logitech C910
Extra Features- The extra features on this camera are a lot of fun. There are video masks, fun faces, etc. that you can play around with while speaking to someone on Skype. There is also a Movie Maker program that is directly linked with this camera's application. Movie Maker is an easy program for beginners to learn how to edit and put clips of their video footage together. There are so many added programs with this camera, it isn't even funny. Here are a few more: Magix Video Easy, Fast Access Face Recognition which scans your face for Windows websites, direct upload to Youtube, and GMail Voice and Video Chat.
Sound- I usually use a USB microphone to record my voice.
Something I learned after fiddling with the camera-I'd like to say that after experimenting with this camera I finally found the auto focus button, as this wasn't part of the default settings. I was a bit blurry while filming this. My next video review should be clearer. :-)
Anyway, hope you enjoyed the fun faces. Peace out.
David
★★★★★
Much more than expected
The primary point is that this camera is not Skype certified, but performs better than a skype certified camera. This camera DOES DO 720p in Skype at 30FPS as opposed to the flagship certified Skype camera which does only 22FPS. This camera has great video and audio for a webcam. It does 720p in skype, Windows Live Messenger BETA, and Logitech Vid HD. I was reluctant to buy another HD webcam after the disappointment of both the Microsoft Lifecam Cinema HD and the FaceVsion Touchcam N1. But this is the first HD camera that feels like it.
Colin.
★★★★★
excellent web-cam, but not perfect
I have been using the previous model Quickcam Pro 9000 for around a year, and I decided to pass that on to someone and buy this new model for myself.
The quality of the picture, sound, and the Logitech software is simply excellent (I use Windows 7). The Camera definition/detail is simply stunning, even in low light. I love the performance.
So, why only 4 stars you may think?
Well, when i first saw the C910, I liked the fact that is was considerably more compact than the Pro 9000. I travel quite a lot, and liked the idea of slightly smaller cam. I was disappointed there is no carrying case to protect the cam when in my computer bag with my ac adaptor, phone-charger and other accessories.
However, one drawback I have discovered is that the smaller size and slightly differences in shape of the "foot" means that the C910 is a little "wobbly" when perched on top of the screen of my laptop, whereas the Pro-9000 was absolutely solid. The "grip" system of the C910 is based on the same principle as that of the Pro9000, ie it is a friction grip, and not a "spring clip" or an actual clamp. I think if the foot was about a cm longer (still smaller than the Pro 9000) it might be more stable, or possibly the Pro9000 is more stable simply because it is heavier. This is not a problem on my desktop monitor, or if my laptop is on the desk, rather then actually on my lap. On my lap, or on a train, the cam can wobble a bit with any movement of the laptop.
To summarise:
PRO:
-superb cam performance, both sound and picture
- simple and robust software installation, no conflicts or problems found with Windows 7.
- reasonably compact size
CON:
- does not sit stable on laptop display
- no carrying case to protect it in my computer bag.
However, I still highly recommend Logitech, and this model in particular. I like it.
POSTSCRIPT: I have improved the stability of the cam on my laptop, I have taken a blob of blu-tak about 1/2 the size of a golf-ball and added it just above the hinge simply to increase the weight of the cam. It is now perfectly stable while i use the laptop and cam on my lap. I did not want to use the blutack to "stick" the cam to the laptop. I will figure out a more aesthetically pleasing solution for the long-term now I know a slight increase in weight will do what I want.
UPDATE 9/2010: I replaced the blu-tak with a couple of balance weights (self adhesive) from a ceiling fan kit, and wheel-balancing kit - simply because they were what I had to hand. I have uploaded photos to the product page.
I put 2x5gm weights just above the hinge-joint. Then later added a single 5gm weight at the very end of the arm. If I was doing it again from scratch, i would install a 5gm weight at the end of the arm - and check if it was enough. Then perhaps add a 5gm weight just above the hinge joint. My feeling is that the lower of the two weights contributes the most. I bought a strip of wheel balance weights off ebay-UK for about £3.00 ($4.50), so the modification is not too onerous or expensive.
Rebecca Haden
★★★★★
A handy little camera
We tried out the Logitech HD Pro Webcam C910 and we love it. The picture quality is not quite as good as that of our Nikon video camera, and the photo editing software is not as good as the standalone program we bought -- but that's not a flaw in the camera or its software. That's comparing it with different kinds of products.
For video chat, it's perfect, and as you can see from this video review, it does a very good job of creating videos. Check out an example of an edited video here: [...] We did this entirely with the webcam, edited it and uploaded it to YouTube, and embedded it into our web page. We never had to look at the documentation or help, either -- it was incredibly easy. It took just about an hour, counting opening the boxes, installing the cameras, deciding on a topic for our experimental video, shooting it, editing it, and getting it onto the web page.
In later uses, we've found that some situations require an additional microphone, and we've gone back to iMovie for most of our editing, but we're using the camera regularly for video filming and for video chat.
I can say with confidence that it is possible to use this camera right out of the box with no additional hardware, software, or training, and to get good results.
Amazon_Reviewer
★★★★★
Excellent upgrade from my Logitech QuickCam Pro
Installation was a breeze, it took less than 3 minutes to install. I am using it in a Windows 7 OS 64-bit environment. Unlike most webcam installations, this one was up and running in no time. It has a user-friendly and a very easy to navigate interface/menu. High Definition is pretty much the norm for resolution qualities now-a-days. The Logitech C910 I consider is the "high-end" webcam for the average user. The webacm sits on my 23 widescreen monitor, it balances perfectly on my monitor even though it does not have a clip. However, this might not work so well with laptops.
5 MP HD sensor takes crystal clear snapshots using 10 mega pixels (software enhanced), not even my digital camera is that high in mega pixels. The webcam is not as high quality using it on video chat (HD 720p), but it still beats the other webcam I was using before. I really don't think I will be using the video recorder feature often since I really can't see a need to record myself sitting in front of my desktop but I decided to try it anyways. When I tested the picture quality recording a video, it was clear (HD 1080p) and the sound was superb. Check out the attached video review for yourself (please disregard my Spanglish accent). The videos are saved in .wmv format. The widescreen lens allows a wider camera view compared to the average "square box" - so much more fits in the camera's view. The LightRight 2 technology automatically adjust the lighting conditions in the camera's view, no need to be fusing around with the settings.
It offers a 60-day trial of Logitech FastAccess facial recognition software. You can subscribe for this service that offers facial recognition to access Internet banking, email, etc without the hassle of remembering all your passwords. It can also lock your system to avoid use from unauthorized individuals.
Another awesome fun feature is the Logitech Video Effects. You can use Avatars that will follow your movements and mimic your speech as you chat with your friends. Add face accessories and masks to snapshots or video chat. Distort your image by adding visual video affects like stretching your face, big buggy eyes or distorting the color. There are tons of features to choose from and you can even download additional avatars and accessories direct from Logitech free of charge.
The webcam even offers a motion sensor feature that you can set up to record with a date and time stamp when there is any movement in front of the camera.
Overall great webcam. Major improvement to the Logitech QuickCam Pro I was using before. The Logitech Quickcam Pro offered most of the features listed on the C910, but now I have HD widescreen quality with vivid colors and superb resolution.
