Decent camera, but it’s overpriced and has no adjustable image settings.
Based on the product description I was expecting big things when I ordered the Moertek 4K Webcam but it did not live up to any of my expectations. I wanted to upgrade the camera on my 11-year-old laptop, and it there was very little about this camera that was an upgrade. The first thing I noticed is how dark I looked on this camera. It is listed as having auto light correction, but I did not know if it was working so tried to find a way to adjust the settings.
To my dismay the camera has no way to adjust the setting. I can't believe that a camera that was $70 when I ordered it doesn't come with an app to install on your computer. The only way to adjust anything on the camera is with two buttons on top of the camera. The buttons can only change the level of digital zoom and turn auto tracking on and off. There are no adjustments for anything, even as basic as white balance.
The instruction manual lacks details on how to use the features. It wasn't until I happened to be thoroughly reading the product page that I discovered how to access the picture-in-picture. Now that I found it, I do not know what the point is because it doesn't tell you how to change the main screen. If you can't change it, why do you need PIP of the same image?
My biggest complaint about the camera is that it advertises that it is a 4K camera, but nowhere does it tell how to access the 4K image. It says that when using Auto Framing it only works in 1080P and when you turn off Auto Framing I can tell it doesn't switch to 4K because the quality of the image stays the same. One thing I do like about the camera is the Auto Framing feature which does work well. It keeps your face centered in the screen, but when you turn the feature on, it zooms the image out and disables the zoom feature. I don't like how far it is zoomed out so I do not use the Auto Framing when using it for a video call.
I like that the camera does not have an integrated cord, it uses a USB-C which can be swapped out for a longer one or replaced if it gets damaged. The other thing I like is the versatile camera mount that can be used several different ways. These few positive items do not make up for the lack of a way to change parameters of the camera and do not make up for the high price.
M
Milo
★★★★★
Mediocre image quality, poor lighting adjustment, no available software
Comparing this with a mid-range to higher-end Logitech Brio, which this camera seems to be attempting to compete with as well as a low-end fixed Logitech webcam. This camera sadly falls far short of both. I work primarily as a telehealth provider and have spent a lot of time with getting good balance and have in place extra lighting that I use at different times of day in order to provide good quality regardless of outdoor ambient light. This camera failed to even provide as good a lighting as the low end Logitech. I was unable to adjust the field of view because there was no accompanying software. I reached out to the company to see if I could get accompanying software that would allow me to make adjustments, and there was none available. I even compared this to the low end camera without the available software install installed, and it was still not as good. Not only was lighting bad, but the image quality was not as crisp as it should've been for a camera that is reportedly 4K. Again, it fell short of both the high-quality and low quality products. I compared it to in terms of image quality as well as lighting.
It was easy to install, and if it had done what it reported to do, it would've been a good value, but as is, it is essentially useless for my needs and I don't believe they would be value for most. In fact, were my regular and back up cameras to fail, I would likely use a built in laptop camera over this external camera.
Jameson
★★★★★
Passable image quality but terrible mic
Image quality is not the best on this cam with both natural & darker lighting as it as advertised to do. Its color accuracy is good, and its functionality is fine being plug and play.
The wedge style mount as well as the screw in mount system are great but the image is grainy even in 4k compared to similarly priced webcam models.
It’s a smaller size, and compatible with windows with no extra software. After tweaking settings using obs the image is passable but even a MacBook cam outperforms it.
The mic that comes with it has atrocious sound quality and tinny would be an understatement. I took a teams call with this cam and someone asked if I was using a voice changer as the sound quality compared to my previous webcam is laughable.
On the positive side, it has a privacy slider, good auto focus, mirrors image with a physical sensor, and the digital zoom is easy to use.
C
C.M.P.
★★★★★
Amazing 4K Webcam
For the past several years my primary PC was a laptop and everyone I had came with a camera. When I switched to my current Alienware Aurora desktop PC and a 27” curved monitor, I needed to get a webcam.
This 4K 8mp webcam from MOERTEK happily turned out to be a great choice. It has auto framing with a 92 degree wide field of view, a 5 power zoom capability (no one wants to see me that close - LOL) and PIP (picture-in-picture feature). One of its best features, though, is the auto light correction as I prefer working in my office at night in low light conditions. And the imaging is clear and sharp. Of course, it also has a sliding lens cover if you don’t want your image uploading.
The included 5 foot (approx.) USB cable is a C-type for the camera input and a USB-A type to connect to your PC. And thank the Lord for the early advent of Plug & Play peripherals. Remember when every PC peripheral had to come with an installation and setup disc or download? (Yeah, many of you probably don’t. :-) ) It also comes with a USB-A to USB-C converter if you need to connect C to C.
This webcam is simple to setup, simple to use and worth the price considering its features and performance. I recommend it with all 5 STARS.
Sustainable Vic
★★★★★
Decent webcam, but not sure about physical buttons
The Moertek 4k webcam is a decent webcam with a nice 4k resolution, so that you can easily zoom in to various parts of your picture with extreme clarity. White balance, however, is on the cooler side with no clear way to adjust.
Connectivity was easy with the included USB-A and USB-C adapters. And it's greatly appreciated that it has a tripod threading at the bottom of the unit for easy mounting. Physical privacy shutter is another welcome feature.
There are also two physical buttons that are supposed to allow for zoom/flip and auto framing, but I'm only about to get flip working. If this AI can cannot allow for easy zoom, then it can't claim to be intuitive.
Packaging came in a small cardboard box which wasted very little space. The webcam itself came inside a polystyrene bag to protect from scuffs. I do wish they had used either recyclable plastic wrapping, or fitted cardboard inserts instead, to make it more sustainable.
S
Soph
★★★★★
Just not good for a Mac. No software, Auto Framing makes you seasick.
Just not a good camera for the price.
This webcam does not come with software that will save any settings so every time you join a video call you need to reconfigure it.
The field of view is pretty wide so I want to zoom in. I have to do that AFTER I join a meeting by putting my hand over the camera to get to the zoom adjustment button.
Yes it does have "Auto Framing", but if you move in even the slightest the auto framing zooms out then back in and then bounces until it settles. I actually had colleagues on video calls ask what was going on. Looking at it myself it made me seasick.
The color seems really flat compared to my MacBook Pro camera. I enabled the microphones in a one to one call and the person on the other side said I sounded like I was talking into a tin can.
