AlwayEncourgaed
Looks Great! Functionality- Not So Much!
Looks and sounds amazing, but functionality could use some major work. The main reason for purchasing was the look and lyrics display. I've only gotten lyrics to display once, and it only displays part of the lyrics, then freezes. Tried numerous troubleshooting with customer service ( which is a great and responsive team), but no such luck- just wasted time for me. The connection issues are also very frustrating, and operating the device via the app is just as frustrating. It may or may not work at any given time, which is unacceptable, especially when you're trying to show someone how the device works. For the price tag, it should function on demand. I REALLY REALLY wanted to make this purchase work, and I really wanted to like this product. If it were just for looks, I would be satisfied, but for the price and non-functionality, in its current state, it doesn't quite meet standard expectations.
