ONWOTE PA501612-4T PoE Security Camera System

Half the cameras don’t work – huge waste of time installing this system

Honestly this has been incredibly frustrating.

We purchased the ONWOTE 16-channel system with 14 cameras total (the 12-camera kit plus 2 extra cameras). Installing this system was not a quick or easy job. We spent a lot of time running Ethernet cables, mounting cameras, and setting everything up around the property.

After finally finishing the installation, we realized something was seriously wrong: only 7 cameras work. The other 7 cameras don’t power on or connect to the NVR at all.

We spent a lot of time trying to troubleshoot because we initially thought maybe we made a mistake during installation. We tested multiple things:

* Swapped Ethernet cables with cameras that are working

* Tried different PoE ports on the NVR

* Tested the same cables and ports with working cameras

Every time, the result was the same. The working cameras connect immediately, but the same 7 cameras remain completely dead.

At this point it’s pretty clear the problem is with the cameras themselves, not the wiring or installation.

What makes this even more frustrating is that this is a security system, and installing it requires a lot of work. Running cables, mounting cameras, and setting up the system took hours. Now we’re stuck dealing with multiple cameras that simply don’t work at all.

For a system advertised as a commercial security solution, having half of the cameras fail right out of the box is unacceptable. A security system is something people rely on for protection, so reliability should be the most basic expectation.

After spending so much time installing and troubleshooting, this experience has been extremely disappointing. Buyers should be aware that if cameras fail, fixing the issue may mean removing and reinstalling hardware that already took a lot of effort to install.

Good quality

Works good but customer support has to be cintacted by email. I have jus sent another email; hopefully the will get back to me for red light flashing, and load fan noise. Fan is really load hopefuuly that is why red light is flashing.

Onwote contacted me and told me blinking red means it is recording. Fan noise is really load compared to my other nvrs;

0:04

Company immediately replaced with new will buy more decent video good company

Bought 4k camera set 12 cameras install them was very impressed and then ordered the wide angle camera. A few months later three of the cameras went out two from the original set and the one wide angle camera upon taking them apart, found corrosion inside them follow instructions to the T took all the precautions now I have three cameras that don’t work very disappointed. Try to get on helpline very confusing.

Very good quality

I love the everything about these camaras high definition images and videos and very easy to use i highly recommend onwote for security camaras money very well spent is really worth it i don't normally give reviews but I had to on this one

Awesome product!

Installed for a client and are pleased with functionality and ease of use, video is super crispy clear, would highly recommend. App is also super easy to use if I can give more than 5 stars I would, thank you onwote.

just 2 months and can't work anymore

0:10

Outstanding system and tech support !!!!

I saved at least $4k from having a "professional" install their system. The cameras are super clear, the eyeball camera I purchased separately works awesome, and the night vision has tremendous latitude - look at the photo attached (perfectly exposed even in the shadows. Thank you AMY for outstanding tech support and troubleshooting a defective cable that I had!