Zhiyun Weebill 2 Pro 3-Axis Gimbal Stabilizer

looks good , but bad quality and durability

Producto defectuoso

El producto llego mal, no carga, y no enciende

Dead On Arrival- Won’t power on or charge

I was really excited for this. When I opened the box the quality looks excellent. Everything packed nicely and all very heavy duty.

The gimbal itself is very heavy, compared to other comparable gimbals.

So here was my issue. The unit arrived dead. Wouldn’t power up or take a charge. A quick internet search on this and many others had the same issue.

Hey no problem, I contacted the company to see what could be done about it.

I sent the email Friday afternoon. I didn’t get anything back until Monday. Each reply back would be once per day and only in the am. So 3 responses back and forth took until Wednesday to get some kind of resolution.

The resolution was for me to send it to the service team in VA as my battery was not activated during production and would need a trained tech to do it. That’s fine I would of done it, but I needed to pay to ship this 10 lb gimbal, when it arrived unusable because they didn’t ensure the unit worked before shipping. Which is a bit comical because the unit has a QC sticker and the name of the person on a paper that performed the quality check. I don’t think they did the job right that day.

I wasn’t going to pay to ship it to have it fixed. The guy I dealt with was nice, just slow responses and the fact I needed to pay to ship it for warranty work as it was dead on arrival is plain unacceptable.

The resolution was not to my liking so I sent the unit back for a refund. Purchased a DJI Ronin 2 Pro instead. A little more money, but a company I trust and they back their products.

I wanted and tried so hard to give this company a shot, but when you drop this kind of money on equipment I need it to work and I need you to stand behind it.

0:28

Great versatile gimbal

It works very well with my sony a7c and all its articles, intuitive interface, great element the integrated screen.