I would not buy this product due to the VCR is making noise and cutting off cameras, I have an 8 camera system, and have been working with Customer service for 3 months, plus have a 2 year warranty, and they are giving me the run around, I needed to replace this system IMMEDIATELY, and they keep telling me to troubleshoot the same problem over again. I am not a network tech, nor do I want to go in the attic to undue wires, etc. after a professional installed my system. The cameras are fine, just the DVR/VCR is not WORKING PROPERLY. BAD SYSTEM TO BUY!
Elonza Aguillard
★★★★★
Seller insists it works, but it caused video loss
I purchased this 16-channel DVR, but upon plugging everything in, I immediately experienced video loss. After a frustrating back-and-forth with the seller yielded no resolution, I researched the issue independently. I discovered the included 12V 3A power adapter simply does not provide enough power to support a full setup. The deficit caused constant video loss and blinking green lights on every single camera.When I contacted the seller about this, they insisted their 12V 3A adapter is sufficient and standard. However, my experience proved otherwise. The system only functioned correctly after I went out of my way to purchase a stronger, correct power supply myself. If you plan to run multiple cameras, be prepared to buy your own power adapter, as the seller's standard configuration did not work for me.
M
Matthew
★★★★★
Another disappointing experience
1st year was fine. Around 14mos into its lifespan, several cameras’ images would periodically flicker and/or be blurry. 18mos into its lifespan, all cameras suffered from this, except 2. This morning, 22mos old, the entire thing just crapped out, lost camera fees for all cameras and monitor says “disk lost!”
C
Customer
★★★★★
"Disk lost!" "No Data!"
I purchased ZOSI DVR with 8 cameras and after 3 years the dvr stop recording. So I purchased last week only this DVR and replaced the exactly same one that stopped working. This new one stopped working after only 1 week, showing the msg: "Disk Lost!" I rebooted, did all can be done without taking the dvr apart, with no success. I sent it back and will get a second replacement.
Gary W
★★★★★
Difficult to set up network. No WIFI capability
The recorder works ok but I bought it assuming I could view the cameras remotely. The Zosi so-called Smart app will not read the QR code on this unit easily. You have to try multiple times and wait at least a minute before it reads the code. There are two QR code labels on this unit. It is the larger and simpler one that works. I could not get WIFI to work at all so had to settle for a direct ethernet connection to the router.
Chrissy
★★★★★
So far so good but Mouse looks used.
** update** CANNOT change bitrate. So vehicles look like they are driving slower and choppy on screen. Googled and read that manufacturers can lock the bitrate for regions. So while annoying,it’ll have to do for now. ***My old dvr and wiring was failing,so I ordered the dvr by itself. The mouse right out of the box is scratched up and used looking and is super cheap feeling anyways,so I used my old mouse. The only complaint so far and it only been up and running for 4 days is the only time they have is GMT so I had to google what that was,and figure out plus or minus. Started blinking,so I had to replace the power cord for the 4 way splitter cables for the cameras and so far that stopped the blinking on the monitor. I just ordered cameras now as well. I thought I could get away with keeping old components,but my system was well over 15 years old. The cameras worked but I just figured I’d upgrade to new ones. So don’t be like me. Buy the whole kit and not piece by piece lol
